Welcome to b•great Coaching! These Terms of Service (“Terms”) outline the rules and expectations when using our coaching programs, website, and related services.

1. Agreement to Terms
By using our services, downloading resources, or participating in coaching, you agree to be bound by these Terms.

2. Who We Work With

We provide coaching for women (typically over 18) managing burnout, chronic illness, or leadership transitions. Coaching is not therapy or medical treatment and should not be used as a substitute for licensed healthcare.

3. Service Overview

Our services include: 1:1 empowerment coaching, Digital toolkits, journals and workbooks, email and SMS communication, online content, resources, and education.

4. Confidentiality

All personal information shared in coaching sessions is confidential unless required by law. We uphold a safe, respectful, and judgment-free coaching space.

5. No Guarantees

While our coaching is designed for transformation, results will vary. We cannot guarantee outcomes, nor are we responsible for actions you take based on our content or advice.

6. Intellectual Property

All content provided (e.g., PDFs, emails, frameworks, tools) is the property of b•great Coaching. You may not reproduce, distribute, or resell materials without written permission.

7. Refund & Cancellation Policy

Refunds for coaching programs are only granted under specific conditions outlined in your Coaching Agreement. We reserve the right to cancel services or decline access for misuse or misconduct.

8. Code of Conduct

You agree to engage respectfully, uphold boundaries, and not abuse or harass any representative of b•great Coaching or its community.

9. Limitation of Liability

While every effort is made to provide accurate, helpful, and empowering information, b•great Coaching is not liable for:
(1) Technical interruptions or access issues
(2) Any personal decisions, actions, or outcomes resulting from how you choose to interpret or apply coaching content or materials
(3) Emotional, physical, or career-related outcomes connected to coaching participation

Coaching is a collaborative and voluntary process. You are always responsible for your own decisions, and we encourage you to consult licensed professionals for medical, legal, or psychological concerns.

10. Modifications

We may update these Terms. You will be notified via website or email. Continued use of services constitutes acceptance of updated terms.

11. Loop Line (Voxer) Support Policy

As part of your coaching experience, you may receive access to asynchronous voice/text support via the Loop Line, powered by the Voxer app. This is designed to offer between-session support in alignment with your goals and energy capacity. By using the Loop Line, you acknowledge and agree to the following:

Voxer messages are not therapy or crisis support. Response hours are Mon–Fri, 10am–6pm ET, with a 24-hour reply window. Usage is limited to 2 messages per week unless otherwise agreed upon. Messages may be referenced during coaching sessions to support your journey. Communication through Voxer is confidential and protected under your Coaching Agreement. Voxer is a third-party app, and while we choose secure tools, b•great Coaching is not responsible for Voxer outages, technical issues, or platform data policies. For more information on privacy and communication, please refer to our [Privacy Policy].

12. Contact

Have questions? Reach out any time: [email protected], +1 (727) 238-7874